Terms of Service

1.Acceptance of Terms

By accessing or purchasing from xylvaxhydra.shop, a website operated by Tran Van Tuan, you agree to these Terms of Service and our related policies. If you do not agree, please do not use the website.

2.Eligibility

You must be at least 18 years old, or the age of majority in your state, to place an order. By ordering, you confirm that you meet this requirement and that the information you provide is accurate.

3.Account & Orders

You are responsible for the accuracy of the details you submit, including your shipping address. We reserve the right to refuse or cancel any order, for example in cases of suspected fraud or errors in pricing or availability.

4.Pricing & Payment

All prices are in US Dollars (USD). Payment is processed securely through PayPal. Orders are only produced after payment is successfully captured. Prices and product availability may change at any time.

5.Shipping & Delivery

We ship to all 50 US states with a $4.95 flat rate. Because items are made to order, the total estimated time is 5–10 business days from the order date. Full details are in our Shipping Policy.

6.Returns & Exchanges

We offer Easy Returns & Exchanges within 30 days of delivery, including free return shipping on change-of-mind and sizing returns. Order cancellations are accepted before production begins. See our Return & Refund Policy for full details.

7.Product Information & Availability

All products are printed to order. We work to display colors and details accurately, but slight variations may occur between screens and the finished item. Availability of designs and sizes may change without notice.

8.Intellectual Property

All content on xylvaxhydra.shop, including logos, text, graphics, and product images, is owned by or licensed to the operator of the store and may not be copied or reused without permission.

9.User Conduct

You agree not to use the website for any unlawful purpose, to interfere with its operation, or to attempt unauthorized access to any part of the site or its systems.

10.Disclaimers

The website and products are provided “as is” and “as available” without warranties of any kind beyond those required by law. We do not guarantee that the site will be uninterrupted or error-free.

11.Limitation of Liability

To the fullest extent permitted by law, the operator of Xylvaxhydra is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products. Our total liability is limited to the amount you paid for the order in question.

12.Indemnification

You agree to indemnify and hold harmless the operator of Xylvaxhydra from any claims, losses, or expenses arising from your misuse of the website or your violation of these Terms.

13.Third-Party Links

Our website or communications may reference third-party services such as PayPal, Google, and shipping carriers. We are not responsible for the content or practices of those third parties.

14.Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and handle your data. Please review it to understand our practices.

15.Termination

We may suspend or terminate access to the website at any time, without notice, if these Terms are violated or if we believe use of the site poses a risk to the store or other customers.

16.Governing Law & Jurisdiction

These Terms are governed by the applicable laws of the jurisdiction in which xylvaxhydra.shop is operated, without regard to conflict-of-law principles. Any dispute will be handled under that jurisdiction.

17.Dispute Resolution

If a dispute arises, please contact us first at [email protected] so we can try to resolve it directly before any formal proceedings.

18.Changes to Terms

We may update these Terms from time to time. Changes take effect when posted, and the “Last updated” date at the top reflects the latest revision. Continued use of the site means you accept the updated Terms.

19.Contact